Our refund policy for our WordPress plugin is designed to ensure customer satisfaction and provide transparency regarding the process of requesting and obtaining refunds. Please read this policy carefully before making a purchase.
Refunds will be considered within a specified timeframe from the date of purchase, typically within 14 days. To be eligible for a refund, you must fulfill the following criteria:
Certain situations may result in the denial of a refund request, including:
To initiate a refund request, please contact our customer support team via the designated channels provided on our website. You will need to provide details about your purchase, the issues you are facing, and any troubleshooting steps you have taken. Our support team will assess your request and provide further instructions.
If your refund request is approved, you may receive a partial or full refund depending on the circumstances. The amount refunded could exclude processing fees or taxes, depending on your local regulations and the payment method used.
Once your refund is approved, it may take several business days for the refund amount to reflect in your account. The exact timeframe can vary depending on your payment method and financial institution.
If a refund is issued, your license for the plugin will be canceled, and you will no longer have access to updates and support.
This refund policy is subject to change without prior notice. Any changes will be communicated on our website.
We value our customers’ satisfaction and strive to provide high-quality products. If you have any questions about our refund policy or need assistance, please don’t hesitate to contact our support team.